HSBC confirms its bank closure for Tenby during the middle of a busy summer from cares acronym customer service Watch Video

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✓ Published: 17-Apr-2024

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A closure date for Tenby’s HSBC bank branch has been officially confirmed, and it’s not good news for the seaside town going into the summer.<br/>Back in November 2022 HSBC announced that the Tenby branch situated in Tudor Square would be closing. <br/>The Tenby closure was paused in April 2023 following recommendation of more cash deposit services to be made available to support the local community.<br/>“Following this an independent report recommended more cash deposit services were made available to support the local community,” said a spokesperson for HSBC this week.<br/>“We therefore paused our closure and kept the branch open whilst we worked closely with industry partners and the Financial Conduct Authority to launch an Enhanced Post Office which is now open. <br/>“I can now confirm our branch will close permanently on August 6, 2024.”<br/>“While more customers are choosing mobile, online and phone banking, I know others still value our face-to-face service, so you’ll find all our usual services at the Haverfordwest branch located at 41 High Street.<br/>The current opening times for Haverfordwest are: Monday to Friday - 09:30am to 3.30pm (closed on Saturday and Sundays).<br/>The Enhanced Post Office has a dedicated counter for banking services now open at Tenby Post Office located on South Parade (SA70 7DL) opposite the Five Arches.<br/>Services available include:<br/>• Cash withdrawals<br/>• Bill payments<br/>• Cash deposits<br/>• Cheque deposits<br/>• Check your balance<br/>• Currency exchange<br/>HSBC has promised that community ‘pop up events’ will also be arranged for Tenby.<br/>You’ll also find details by visiting: hsbc.co.uk/ways-to-bank/community-events.<br/>Back in January, local councillors and business owners welcomed plans for a new 24hr cash point for Tenby, following concerns that the seaside town could be left with just one ATM ahead of busy peak holiday periods.<br/>With more and more ATM’s disappearing throughout the town in recent years, and with the fewer ATM’s often running out of cash on busy weekends, concerns had been raised by businesses in Tenby that the re-supply doesn’t match the town’s peak visitor times, with some businesses requiring cash payments only.<br/>Lloyds TSB, Nat West and Santander have all departed Tenby in recent years, and with Barclays closing its branch over a year ago, meaning the loss of another cashpoint for the town, and now HSBC closing in Tudor Square too, it would leave the town with just one outside ATM located at Tesco Express.<br/>Tenby Town Council members therefore welcomed the proposed installation of an ATM to be installed in the shopfront central lobby at the Evans Seafront Pharmacy, situated at 6 High Street.