_couple-stunned-by-57k-british-gas-bill-for-one-bed-home.jpg "Couple stunned by £57k British Gas bill for one bed home from cares acronym customer service Video Screenshot Preview")
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⏲ Duration: 2:26
👁 View: 650K times
✓ Published: 16-Apr-2024
👁 View: 650K times
✓ Published: 16-Apr-2024
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A couple were stunned to receive an energy bill for their one bedroom house - for £57,000.<br/><br/>Katie Coyne, 60, and husband Richard, 64, were told they had a matter of weeks to pay the eye-watering British Gas bill.<br/><br/>It said they had racked up the charge on their gas and electric in a single month - despite their entire annual estimate being just £2,150.<br/><br/>Richard spend countless tea and lunch breaks trying to get through to a customer services agent - but didn't get through to anybody so kept having to hang up.<br/><br/>The couple say they were scared to turn on anything electric in their home in Devizes, Wiltshire for weeks.<br/><br/>But now after being approaches for comment, British Gas confirmed the bill was a mistake.<br/><br/>Katie said: \
A couple were stunned to receive an energy bill for their one bedroom house - for £57,000.<br/><br/>Katie Coyne, 60, and husband Richard, 64, were told they had a matter of weeks to pay the eye-watering British Gas bill.<br/><br/>It said they had racked up the charge on their gas and electric in a single month - despite their entire annual estimate being just £2,150.<br/><br/>Richard spend countless tea and lunch breaks trying to get through to a customer services agent - but didn't get through to anybody so kept having to hang up.<br/><br/>The couple say they were scared to turn on anything electric in their home in Devizes, Wiltshire for weeks.<br/><br/>But now after being approaches for comment, British Gas confirmed the bill was a mistake.<br/><br/>Katie said: \
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