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In this brief video, we introduce you to our NPS feature, designed to help you measure customer loyalty, gather actionable insights, and drive business growth. Explore the user-friendly interface, track NPS trends over time, and see how easy it is to engage with your promoters and detractors.

⏲ 75 sec ✓ 24-Aug-2023

OnStrategy I Virtual Strategist

NPS Step 1: The Basics on the Net Promoter Score

⏲ 2 minutes 53 seconds 👁 49.6K

NNgroup

Net Promoter Score in User Experience

⏲ 3 minutes 54 seconds 👁 4.7K

Using The Net Promoter Score (NPS) for Driving Business Growth

⏲ 1 min 15 sec ✓ 24-Oct-2017

CustomerSure

Customer Experience Metrics: NPS, CSAT or Customer Effort: Explained!

⏲ 12 minutes 52 seconds 👁 20.2K

ProProfs

How to Improve Net Promoter Score

⏲ 2 minutes 49 seconds 👁 1.7K

A Net Promoter Score (NPS) is a market research metric that measures customer loyalty and satisfaction. It's calculated by asking customers how likely they are to recommend a company's product or service to others on a scale of 0–10.NPS is calculated by subtracting the percentage of customers who answer the NPS question with a 6 or lower (known as

Chick-Fil-A: Net Promotor Score

⏲ 45 sec ✓ 29-Feb-2024

David Kryscynski

Net Promoter Score

⏲ 8 minutes 46 seconds 👁 10.6K

SIX SIGMA by MBB Mohit Sharma

DMAIC Case study on Net Promoter Score - NPS improvement

⏲ 13 minutes 37 seconds 👁 2.8K

Want a tool for your business that will illuminate your raving fans and help get more referrals? We got you.nnThere are many ways to measure your customer experience, but the number that matters most is the Net Promoter Score, or NPS.nnNet Promoter Score is the gold standard for businesses that want to transform customer experience into profitable growth. Some think it's a metric, but it's really an entire way of doing business and it's quite simple. It's so powerful that many of the Fortune 100

Net Promoter Score - Business Accelerator - With Amanda Robbins

⏲ 12 min 12 sec ✓ 20-Jun-2021

OnStrategy I Virtual Strategist

NPS Step 2: Know What Drives your Net Promoter Score

⏲ 2 minutes 39 seconds 👁 15.3K

Ann K. Emery

How to Analyze Satisfaction Survey Data in Excel with Countif

⏲ 4 minutes 16 seconds 👁 274.9K

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