_resolve-actions-servicedesk-integrating-resolve-with-a-chatbot-in-microsoft-teams.jpg "Resolve Actions - ServiceDesk - Integrating Resolve with a Chatbot in Microsoft Teams from chatbot service Video Screenshot Preview")
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⏲ Duration: 3 min 85 sec
✓ Published: 16-Jul-2020
✓ Published: 16-Jul-2020
Description:
View some of the popular requests for a Service Desk chatbot in Teams, using Resolve Actions as the back-end IT automation platform.nnIn this demo, we show Resolve handling the incoming requests from the Teams chatbot:n- View my open tickets, update them, or close them.n- Reset my passwordn- Access Requestsn- IT Health Dashboardsn- Link to knowledge articles and guided assistancen- and pretty much anything you can think of!
View some of the popular requests for a Service Desk chatbot in Teams, using Resolve Actions as the back-end IT automation platform.nnIn this demo, we show Resolve handling the incoming requests from the Teams chatbot:n- View my open tickets, update them, or close them.n- Reset my passwordn- Access Requestsn- IT Health Dashboardsn- Link to knowledge articles and guided assistancen- and pretty much anything you can think of!
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