How AI is improving the agent experience from intelligent agents in ai Watch Video
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Description: Nearly 40% of customer service leaders spend at least 1/4 of their budget on technology. Investing in AI correctly can ease the moments of friction with customer service while also improving agents’ ability to address complex issues wherever the customer prefers. Join this session to learn how to apply an intelligent AI approach, spot trends, and automate repetitive work to free up agents time.
Play Video: (Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)