_nancy-friedman-92.jpg "Nancy Friedman \ from nancy arena Video Screenshot Preview")
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⏲ Duration: 35 min 99 sec
✓ Published: 19-Nov-2012
✓ Published: 19-Nov-2012
Description:
There is a mass of grey average out there. You know it and we know it. You can remain in that mass of grey average and be like all the others or come along with the Telephone Doctor and raise the bar.nNo matter where you are within the company, owner, management or staff, knowing where you fall in the customer service arena compared to where you need to be is an eye opening experience.nnFACTS:n•t8 out of 10 people who won’t be doing business with you ever again won’t tell you that. They ju
There is a mass of grey average out there. You know it and we know it. You can remain in that mass of grey average and be like all the others or come along with the Telephone Doctor and raise the bar.nNo matter where you are within the company, owner, management or staff, knowing where you fall in the customer service arena compared to where you need to be is an eye opening experience.nnFACTS:n•t8 out of 10 people who won’t be doing business with you ever again won’t tell you that. They ju
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