Design for a customer you understand. (Webinar) Burak & Bowmast. from www bdo com Watch Video
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⏲ Duration: 13 min 75 sec ✓ Published: 17-Jun-2020
Description: In June 2020 Christchurch NZ invited Ed Burak and Nick Bowmast to present as part of their 'Pivot to domestic programme. nnIn this webinar recording we shared a classic tourism case study where the insights led to a fundamental shift in the way customer experience was considered and delivered for the client, plus included practical tips for how to engage with customers in order to gain insights.nnDuration: 23 mins.nnThanks to Christchurch NZ for hosting and BDO New Zealand for setting the scene.
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