2021 VR Women's Summit - The Three Ps of Brand Standards: People, Process, and Promise from paper io online Watch Video
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⏲ Duration: 30 min 12 sec ✓ Published: 14-Dec-2021
Description: 2021 VR Women's Summit - The Three Ps of Brand Standards: People, Process, and Promise with Koryn OkeynnWith increased focus on contactless check-in and less one-on-one interaction with guests, it’s critical for teams to be aligned on company brand and service standards. How do you hire (and train) your team to execute on internal processes? How do you empower your staff to do their part in delivering your brand promise to owners and guests? In this session, Koryn Okey, vice president of clien
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