_courting-and-cross-selling-the-secrets-of-low-churn-saas-firms.jpg "Courting and Cross-selling: The Secrets of Low-churn SaaS Firms from gainsight ceo Video Screenshot Preview")
GalleryPlay Video:
(Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)
⏲ Duration: 24 min 58 sec
✓ Published: 13-Aug-2014
✓ Published: 13-Aug-2014
Description:
McKinsey & Company’s research into SaaS companies serving large and mid-enterprise customers shows that companies with annual churn rates of 20% or more see slower growth in annual recurring revenue than others that manage to hold onto their customers. nnShawn Lankton and Brian Stafford from McKinsey & Company joined Gainsight CEO Nick Mehta as they double clicked into the findings of their latest SaaSRadar research. nnHow a great product experience can drive customer stickiness. nWhy
McKinsey & Company’s research into SaaS companies serving large and mid-enterprise customers shows that companies with annual churn rates of 20% or more see slower growth in annual recurring revenue than others that manage to hold onto their customers. nnShawn Lankton and Brian Stafford from McKinsey & Company joined Gainsight CEO Nick Mehta as they double clicked into the findings of their latest SaaSRadar research. nnHow a great product experience can drive customer stickiness. nWhy
Share with your friends:
Whatsapp | Viber | Telegram | Line | SMS
Email | Twitter | Reddit | Tumblr | Pinterest
Related Videos
_gainsight-acquires-community-software-leader-insided.webp "Gainsight")
_ceo-poses-as-poor-when-returning-home-for-tet-gets-falsely-accused-of-theft-by-girlfriend39s-family-124-short-movie.webp "CEO Poses as Poor When Returning Home for Tet, Gets Falsely Accused of Theft by Girlfriend's Family | Short Movie")
⏲ 16:10 👁 11.3M
_the-saas-business-model-amp-metrics-understand-the-key-drivers-for-success.webp "Web Summit")
⏲ 21 minutes 57 seconds 👁 182.4K
_gainsight-mean-tweets.webp "Gainsight")
_ceo-poses-as-poor-meets-future-mother-in-law-and-faces-open-disdain-124-short-movie-drama.webp "CEO Poses as Poor Meets Future Mother-in-Law and Faces Open Disdain | Short Movie Drama")
⏲ 15:51 👁 1.8M
_alpha39s-perfect-love-lady-ceo-is-return-how-to-snatch-a-billionaire.webp "Alpha's Perfect Love - Lady CEO is Return - How To Snatch A Billionaire<br/>#EnglishMovie#cdrama#shortfilm #drama#crimedrama #engsub #chinesedramaengsub #movieshortfull <br/>TAG: EnglishMovie,EnglishMovie dailymontion,short film,short films,drama,crime drama short film,drama short film,gang short film uk,mym short films,short film drama,short film uk,uk short film,best short film,best short films,mym short film,uk short films,london short film,4k short film,amani short film,armani short film,award winning short films,deep it short film<br/>")
_hire-and-structure-for-customer-success.webp "Have you been tasked with creating a CSM team or transforming an existing business unit’s processes to focus on Customer Success?nnYou’re not alone – over 5000 enterprises are hiring customer success managers this year and all are pondering these same questions:nnWhat are the skill sets that I should look for?nHow do I structure the team to increase the bottom line?nWhere do I source the talent I need?nnJoin hiring expert Jonah Manning of PeopleOps and customer success sage Dan Steinman of")
_return-of-the-lady-ceo-lady-ceo39s-revenge-final-full-episode.webp "Return Of The Lady Ceo ( LADY CEO'S REVENGE) Final Full Episode")
_gainsight-acquires-community-software-leader-insided.jpg)
_ceo-poses-as-poor-when-returning-home-for-tet-gets-falsely-accused-of-theft-by-girlfriend39s-family-124-short-movie.jpg)
_the-saas-business-model-amp-metrics-understand-the-key-drivers-for-success.jpg)
_gainsight-mean-tweets.jpg)
_ceo-poses-as-poor-meets-future-mother-in-law-and-faces-open-disdain-124-short-movie-drama.jpg)
_alpha39s-perfect-love-lady-ceo-is-return-how-to-snatch-a-billionaire.jpg)
_hire-and-structure-for-customer-success.jpg)
_return-of-the-lady-ceo-lady-ceo39s-revenge-final-full-episode.jpg)
![[+]](/images/menu.gif){kind=small}