_ontario-dtfp-ke-event-client-satisfaction-perception-of-care-project-march-7-2014.jpg "Ontario DTFP KE Event - Client Satisfaction Perception of Care Project (March 7, 2014) from dtfp Video Screenshot Preview")
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⏲ Duration: 8 min 95 sec
✓ Published: 02-Apr-2014
✓ Published: 02-Apr-2014
Description:
Brian Rush, Lead Project Consultant, shares the main messages from the project and the Ontario Perception of Care (OPOC-MHA) tool. Highlights from data gathered in the pilot sites show clients' perceptions on 'If I had a serious concern, I would know how to make a formal complaint to the organization' and 'Services I have received have helped me deal more effectively with my life's challenges'.nnFor more information about the project, visit: http://eenet.ca/dtfp/client-satisfaction-project/
Brian Rush, Lead Project Consultant, shares the main messages from the project and the Ontario Perception of Care (OPOC-MHA) tool. Highlights from data gathered in the pilot sites show clients' perceptions on 'If I had a serious concern, I would know how to make a formal complaint to the organization' and 'Services I have received have helped me deal more effectively with my life's challenges'.nnFor more information about the project, visit: http://eenet.ca/dtfp/client-satisfaction-project/
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