_petron-malaysia-chatbot.jpg "Petron Malaysia Chatbot from chatbot service Video Screenshot Preview")
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⏲ Duration: 1 min 24 sec
✓ Published: 05-Jul-2021
✓ Published: 05-Jul-2021
Description:
In the highly competitive oil and energy sector, how could Petron Malaysia improve on already tight performance metrices, improve on customer service, and create a new sales and marketing channel in the most trying times? nnPetron disrupted the category by being the first ever petrol service station to launch a dual-language Virtual Assistant, proving chatbot can be used as both a customer service, and loyalty marketing and sales tool, demonstrating that delivering a more efficient and personali
In the highly competitive oil and energy sector, how could Petron Malaysia improve on already tight performance metrices, improve on customer service, and create a new sales and marketing channel in the most trying times? nnPetron disrupted the category by being the first ever petrol service station to launch a dual-language Virtual Assistant, proving chatbot can be used as both a customer service, and loyalty marketing and sales tool, demonstrating that delivering a more efficient and personali
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