_hdfc-india-transforms-customer-experience-at-atms-w-aci-solutions.jpg "HDFC India Transforms Customer Experience at ATMs wACI Solutions from banking hdfc Video Screenshot Preview")
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⏲ Duration: 2 min 26 sec
✓ Published: 10-May-2013
✓ Published: 10-May-2013
Description:
Watch the video to learn how HDFC India is efficiently migrating customers tolower-cost channels while providing a great customer experience.nnI'm Sanjeev Patel. I look after the direct banking journals for the HDFC Bank in India. The HDFC Bank has about 80 million customers spread across 750 cities. We have an estimated 4,680 ATMs to serve these customers. We are in the process of putting in more because there is a never-ending demand for cash withdrawals and balance inquiries.nnKey Challenge
Watch the video to learn how HDFC India is efficiently migrating customers tolower-cost channels while providing a great customer experience.nnI'm Sanjeev Patel. I look after the direct banking journals for the HDFC Bank in India. The HDFC Bank has about 80 million customers spread across 750 cities. We have an estimated 4,680 ATMs to serve these customers. We are in the process of putting in more because there is a never-ending demand for cash withdrawals and balance inquiries.nnKey Challenge
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