_authenticating-a-user-and-using-their-profile-metadata-to-provide-better-service.jpg "Authenticating a user and using their profile metadata to provide better service from messenger login web Video Screenshot Preview")
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⏲ Duration: 95 sec
✓ Published: 05-Dec-2017
✓ Published: 05-Dec-2017
Description:
This demo shows how users can be authenticated in a conversation with a business through Smooch. Here, Sue contacts Acme Bank on their web messenger to ask a question about her account. AcmeBot asks her to login to verify her identity. Once Sue is authenticated, Acme Bank’s agent is able to access her account information and answer her question.
This demo shows how users can be authenticated in a conversation with a business through Smooch. Here, Sue contacts Acme Bank on their web messenger to ask a question about her account. AcmeBot asks her to login to verify her identity. Once Sue is authenticated, Acme Bank’s agent is able to access her account information and answer her question.
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